Welcome to Apex Twirl LTD! By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before making any purchases or using our services. If you do not agree with any part of these terms, you must not use our website or services.

1. General Information Apex Twirl LTD (“we,” “our,” or “us”) operates the website [Apex Twirl Website URL]. We are located at 124 City Road, London, EC1V 2NX, United Kingdom. You can contact us via email at sales@apextwirl.com for any questions regarding these Terms and Conditions.

2. Use of the Website By using our website, you agree to the following:

  • You must be at least 18 years old or have the legal capacity to enter into a contract.
  • You agree to provide accurate, current, and complete information when creating an account or making a purchase.
  • You are responsible for maintaining the confidentiality of your account login details and for any activities that occur under your account.
  • You agree not to use our website for any unlawful, harmful, or fraudulent activities or in any manner that may cause harm to Apex Twirl LTD or its customers.

3. Product Information and Pricing We aim to provide accurate and up-to-date product descriptions, pricing, and availability information. However, the following terms apply:

  • Product Descriptions: While we strive to ensure that product information is accurate, we cannot guarantee that descriptions, images, or other content are entirely error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.
  • Pricing: Prices for our products are subject to change without notice. We reserve the right to correct any errors or omissions in pricing, even after an order has been placed. In the event of a pricing error, we will notify you and give you the option to proceed with the corrected price or cancel your order.
  • Availability: Product availability is subject to stock levels, and we may discontinue products at any time without notice. In the event a product becomes unavailable after you have placed an order, we will notify you and offer an alternative product or a refund.

4. Orders and Payment When placing an order through our website, you agree to the following:

  • All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order for any reason.
  • You are responsible for ensuring that your payment information is accurate and complete.
  • Payments can be made through accepted payment methods provided on our website. We use secure payment gateways to protect your financial information.
  • Once your order is confirmed, you will receive a confirmation email with your order details.

5. Shipping and Delivery We aim to process and ship your orders as quickly as possible. Please note the following:

  • Shipping Timeframes: Delivery times may vary depending on your location, product availability, and shipping method chosen at checkout. While we make every effort to deliver your order on time, we cannot be held liable for any delays caused by external factors such as customs, weather conditions, or courier issues.
  • Shipping Costs: Shipping fees, if applicable, will be clearly stated during the checkout process.
  • Delivery Issues: If your order is lost or damaged during transit, please contact us immediately at sales@apextwirl.com so we can assist with resolving the issue.

6. Returns and Refunds We offer a 30-day return policy for eligible products. If you are not satisfied with your purchase, please follow these guidelines:

  • Return Eligibility: Products must be returned in their original, unused condition with all packaging and labels intact. Some items may not be eligible for return due to hygiene reasons (e.g., personal care products).
  • Return Process: To initiate a return, contact us at sales@apextwirl.com within 30 days of receiving your order. You will be responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item shipped).
  • Refunds: Once your return is received and inspected, we will process your refund. Refunds will be issued to the original payment method used during purchase. Please allow up to 10 business days for the refund to appear in your account.

7. Intellectual Property All content on the Apex Twirl LTD website, including text, images, graphics, logos, and software, is the intellectual property of Apex Twirl LTD or its licensors. You may not reproduce, distribute, modify, or otherwise use any content without prior written permission from us.

8. Limitation of Liability To the fullest extent permitted by law, Apex Twirl LTD will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or products, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from your use of the website or purchase of products will not exceed the amount paid for the products.

9. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the website will constitute acceptance of the revised terms.

11. Contact Information If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Apex Twirl LTD
Email: sales@apextwirl.com
Address: 124 City Road, London, EC1V 2NX, United Kingdom

Thank you for choosing Apex Twirl LTD. We appreciate your business and are committed to providing you with the best shopping experience.