At Apex Twirl LTD, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect We collect both personal and non-personal information to provide and improve our services. The types of information we may collect include:

  • Personal Information: This includes details such as your name, email address, shipping address, billing address, phone number, and payment details when you make a purchase or register an account.
  • Non-Personal Information: We collect non-identifying information such as your IP address, browser type, operating system, and website usage statistics. This helps us improve our website functionality and user experience.

2. How We Use Your Information We use your personal and non-personal information for the following purposes:

  • To Process Orders: Your information is used to process transactions, deliver products, and communicate order updates.
  • To Improve Our Services: We use data to understand customer preferences, optimize our website, and enhance product offerings.
  • To Communicate With You: We may send emails related to your order, updates, promotions, and product information. You can opt out of marketing communications at any time.
  • To Ensure Security: We use information to monitor website traffic, detect fraud, and maintain the security of our systems.

3. How We Share Your Information We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We work with trusted third-party providers to assist with processing payments, delivering orders, and other business operations. These partners are required to protect your information and use it only for the purposes of providing the services.
  • Legal Obligations: We may disclose your information if required by law or to protect our legal rights, comply with a court order, or prevent fraud.

4. Data Security We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our website is secured using encryption technology such as SSL (Secure Socket Layer) to protect sensitive data, including payment information.

However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights You have the right to:

  • Access and Update Your Information: You can access and update your personal information by logging into your account or contacting us.
  • Request Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
  • Withdraw Consent: If you previously consented to the use of your information, you can withdraw your consent at any time.
  • Opt-Out of Marketing Communications: You can unsubscribe from promotional emails by following the opt-out link in the communication.

6. Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website performance. You can adjust your browser settings to refuse cookies, but this may impact certain functionalities of our website.

7. Third-Party Links Our website may contain links to external sites operated by third parties. Please note that we are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy Apex Twirl LTD does not knowingly collect or solicit personal information from individuals under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, along with the updated effective date. We encourage you to review this policy periodically to stay informed of how we protect your information.

10. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Apex Twirl LTD
Email: sales@apextwirl.com
Address: 124 City Road, London, EC1V 2NX

By using our website, you agree to the terms of this Privacy Policy. Thank you for choosing Apex Twirl LTD!